Shannon LeDuff, SVP of North American eCommerce

Shannon is responsible for Nuvei's North American eCommerce strategy and implementation. He heads up the channel's direct eCommerce sales, ISV-Payfac sales and card not present partnerships. Shannon has worked for both startups and large fortune 500 companies over the last 20 years, creating new sales and distribution channels and strategic partnerships that meet corporate objectives.

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Shannon's Fuel for Thought

What Do Software Resellers Look For in an ISV Partner?

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In some ways, partnering with an independent software vendor is a no-brainer for software resellers. But, this only works to their benefit when they find the right partner. As an ISV, you can make yourself more valuable, and create more partnership opportunities, by demonstrating you can meet particular needs a software reseller will have.

How the Coronavirus is Changing Consumer Behavior and Driving More Ecommerce Sales

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Shannon LeDuff, SVP of North American eCommerce

With the COVID-19 pandemic escalating, isolation and social distancing have been put into place in many countries. The outbreak of novel coronavirus has already made an impact to the economy, and on consumer behavior as people are opting—or have no choice—to choose online options to make their purchases.

5 Keys to ISV Growth in an Increasingly Saturated Market

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Shannon LeDuff, SVP of North American eCommerce

As an independent software vendor, you know your market is not limitless. With all the products available to your clients, you need to work harder than ever to stand out and continue to grow. You should keep working to gain new customers, but acquiring market share and building revenue become your best growth paths. With that in mind, focus on these tips to grow in a saturated market.

Kicking Off Fraud Prevention Month: Do You Know How to Stay Protected?

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Shannon LeDuff, SVP of North American eCommerce

In Canada, March is fraud prevention month. You shouldn't need a calendar-based reason, of course, but that makes this an excellent time to look at what you are doing to prevent fraud in your business. Financial criminals find new ways every day to steal online. Shoring up your business practices can help protect you and your customers.

5 Must-Have Payment Features for SaaS Companies

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Shannon LeDuff, SVP of North American eCommerce

If you are operating as a SaaS provider, you know the importance of payment processing in your platform. To truly compete in this space, you should have—or be developing—these five features. Not only will they set you apart, but they will help you serve your clients better.

Learn How to Overcome the Biggest Challenges When Becoming a Payment Facilitator

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Shannon LeDuff, SVP of North American eCommerce

Becoming a payment facilitator can open up new revenue streams for software developers. You need to focus on developing and growing into an industry that operates differently from most of the work you do. Overcoming the following challenges will be key to your success.

Why Hard-to-Place or High-Volume Merchant Accounts Can Bring in Immense Profit

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Shannon LeDuff, SVP of North American eCommerce

Obtaining payment processing and merchant services accounts can be difficult for entrepreneurs in certain industries. This creates a niche you can help serve while also generating strong profits as a merchant accounts reseller.

7 Things ISVs Need to Know Before Integrating Payments Into Their Software

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Shannon LeDuff, SVP of North American eCommerce

If you provide service to customers as an ISV, success depends on providing a product and a service your customers will find valuable over time. If you can find ways to enhance that service, you can broaden both your appeal and your sales potential. Integrating payment services into your software can help, if you do it right.

Payment Acceptance Obstacles SaaS Companies Face & How to Avoid Them

Written by

Shannon LeDuff, SVP of North American eCommerce

A SaaS provider has tremendous opportunities available with an integrated payment processing function. To take full advantage, though, you need to be prepared for the challenges that arise. Working with robust payment processing solutions can make all the difference.

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