7 Ways Merchant Resellers Can Benefit from an Experienced Mentor

Life as a merchant reseller sometimes invites stress and solitude. You may work for yourself, and while you have a limitless opportunity for success, it can be easy to go adrift. Having an experienced mentor in this journey of success makes a world of difference. As a merchant level sales person or an owner of a growing independent sales organization (ISO), the guidance gained from an experienced mentor brings advantages both obvious and subtle. Gain these seven distinct benefits by working with a mentor.

1. Learn the Business

This may be the most obvious. Even experienced sales professionals can benefit by learning from someone who has been a merchant reseller or who has worked closely with them. This can include tips on how to approach potential customers, how the technology works, and a general wealth of insider knowledge.

2. Gain Perspective

The path from opportunity to success runs long, especially in an industry where income depends on commissions and residuals. As a driven sales professional, early setbacks can be difficult to handle. A mentor can help you look at early results and put them in perspective.

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3. Be Encouraged Toward Success

Ironically, many competitive people have trouble celebrating small successes along the way. A good mentor will help you appreciate improvements, sales, and other achievements. This kind of encouragement can be critical for you as you push through early sales stages to meet your goals.

4. Identify Professional Gaps

A mentor can help you assess your skills and knowledge, not just in terms of your sales abilities, but with the merchant reseller specificity only an industry insider can bring. Have candid conversations and heed advice. It can give you important advantages over competitors in your territory.

5. Create Reasonable Goals

Sales professionals thrive on goals. When you have traded in other industries, you may not have a good sense of what goals strike the right balance of being ambitious and achievable. Your mentor can help you understand what you should expect, and keep you from becoming either dejected or falsely inflated.

6. Build Contacts

As with any industry, sales professionals do better if they know the right people. An experienced mentor can make introductions that help: with merchant service providers, clients, and with complementary service providers. Take the time to pick your mentor's brain and meet people who might help.

7. Improve Communication

Of course, introductions will only help if you speak the same language. In sales, you need to speak smoothly and persuasively. This means not only bringing basic communication skills, but also incorporating the right industry-specific words and phrases. Listen, learn, and practice with your mentor, so you can grow into the role.

Nuvei’s mentorship program, ISO Guru, offers ISOs and agents incredible growth potential leading to higher revenue streams and long-term success. Membership is by invitation, however you can schedule a free one-on-one session by contacting us.

A strong mentor can bring innumerable benefits to you, professionally and personally. When you venture into the world of merchant reselling, you should reach out to experienced professionals in the field. Find someone with whom you click; someone you can trust to steer you in the right direction. They can do more than anyone else to help your career develop.

7 Ways Merchant Resellers Can Benefit from an Experienced Mentor

About the Author

Gigi Beyene, SVP of Sales Channel Management

With Nuvei since 2007, as an expert in strategic channel development and partnership management, Gigi’s collaborative techniques and leadership have helped ISOs both launch and grow successful merchant portfolios.

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