ECommerce websites do not require much for basic operation. When you are ready to grow your business, though, a payment gateway becomes important. Not all of these are going to be right for you. If you are ready to step forward with your business, start by considering these factors.
1. Hosted or Integrated?
If you have a hosted gateway, it simplifies a great deal on your end. The host manages security and infrastructure for you, letting you focus on managing your business. On the other hand, an integrated gateway gives you more control over the user experience and other aspects of your site performance.
2. Breadth of Acquisitions
If a gateway provider only works with local acquirers, you may have difficulty processing payments globally. A partner with global reach gives you the flexibility to grow beyond your borders.
3. Customization Options
A single-look gateway will not work equally for every business. Your business should work with a partner that can build to your needs. The look, feel, and options you need should be available to you in your gateway, just as it is through the rest of your web design.
Without the proper security in place, your eCommerce site is in trouble. At a minimum, your gateway provider must meet the PSI standards for payment and data security. Make sure your partner has the tools and experience to protect you from fraud and theft.
5. User Experience
The right user experience can make the difference between customers completing purchases and abandoning carts. Your gateway provider should have experience and metrics to demonstrate customer satisfaction, both for payers and payees through the gateway. Request a demonstration to test and examine the system being employed.
6. Customer Support
No matter how strong a gateway provider is, no matter how much experience it brings, there will be problems at some point. A responsive, reliable customer service team is critical to your overcoming the issues that arise, on either side of your eCommerce transactions.
7. Your Fees
Payment fees are part of life working with any payment gateway. You should expect the fees to be reasonable, affordable, and transparent. When you work with a gateway provider, you should know what to expect and be comfortable with the impact fees have on your bottom line.
Payment gateways are essential to your eCommerce growth. Take the time to examine your options and understand what different providers bring to the table. The experience and expertise Nuvei provides can help you lift your eCommerce site to the next level. Learn more about Nuvei's global payment gateway.